Check your licence details and advise LHA of any changes to your business

12 March 2026
Check your licence details and advise LHA of any changes to your business

Ensuring licence details are up to date is a critical way for labour hire businesses to comply with their legal obligations.

Providers should ensure they are aware of when their licence renewal is due and that they advise the Labour Hire Authority (LHA) of any changes to their business or relevant persons.

Renew your labour hire licence early and avoid the risk

LHA data shows some providers are waiting until the final weeks before their licence expires to submit their licence renewal application.

There are strong reasons to renew early:

  • If you miss the deadline then your licence will expire, and you will need to complete a full application for a new licence – a longer and more complex process than renewing your current licence.
  • If your licence expires, you cannot advertise or provide labour hire services until a new licence is granted – substantial penalties apply.
  • If you need to provide new information or documentation as part of the renewal process, you can continue providing labour hire services while your renewal application is being assessed.

Renewals can be submitted up to six months before expiry. LHA sends monthly renewal reminders to nominated officers and relevant persons in the months prior to the licence expiry date.

Renewing early does not change your licence expiry date – your licence period remains the same.

How to renew

Nominated officers need to submit the renewal application, along with the relevant fee. Providers can confirm who their nominated officer is using the Labour Hire Licence Register.

LHA sends regular reminders to providers regarding their upcoming licence expiry, via email and via notifications in the LHLO portal – these appear under ‘Notifications and alerts’ on the right-hand column of the portal dashboard.

Read more about renewing a labour hire licence at Renew a labour hire licence.

Check and update licence details

You must keep licence details up to date to ensure you receive critical LHA notices. It is also a requirement under the Labour Hire Licensing Act 2018 (Vic) to notify LHA of certain changes – significant penalties can apply for non-compliance.

Check your business and contact details on the LHLO portal and ensure the name and contact details for your nominated officer are correct. There is guidance available to help you update your nominated officer.

Reminders for nominated officers

It is important that nominated officers fulfil their obligations, including to:

  • notify LHA of any changes to contact information, such as the address of your registered office
  • notify LHA within 30 days if any relevant person (such as a director or senior manager) is no longer a fit and proper person under section 22 of the Act
  • notify LHA within 30 days if any relevant person is no longer compliant with legal obligations as required by section 23 of the Act
  • add or remove a relevant person via the LHLO portal, particularly if this arises from changes to officeholders of a corporate entity
  • submit annual reporting as required by section 34 of the Act
  • pay the annual licence fee as required by section 35 of the Act.

Failure to fulfil these obligations may result in LHA compliance or enforcement action, including licence cancellation and prosecution.

Nominated officers should regularly check their LHLO portal account for notices from LHA and respond within any specified timeframes.

If you need assistance making updates to your business details, contact the LHA Enquiries team on 1300 545 200 or at enquiries@labourhireauthority.vic.gov.au

Hosts: Ensure your labour hire provider is licensed

It is crucial that hosts check to ensure the providers they are engaging to supply workers are licensed to operate in Victoria.

Under the Act, penalties for using or providing unlicensed labour hire services can exceed:

  • $650,000 for a corporation
  • $160,000 for an individual.

Check your existing providers

Hosts should not rely on paper documentation to check the validity of a licence – it is relatively simple for an unscrupulous provider to ‘doctor’ paper certificates.

Always use the tools on the LHA website to ensure providers have a valid licence:

Before engaging a new provider

There are several steps hosts should consider before engaging providers:

  • Make sure you have a written contract with your provider that properly identifies who they are and includes an obligation to let you know of any changes to who runs the business, their licence status or any problems they have with complying with the law.
  • Check that the ABN they provide is valid by using ABN Lookup.
  • Check the identification of the person you are dealing with – and then check the licence register to confirm they are listed as the nominated officer for the licence.

Another red flag to watch out for – non-compliant providers often change their name, ABN or bank details. If you are concerned, contact the LHA Enquiries team on 1300 545 200 or at enquiries@labourhireauthority.vic.gov.au