Licensing Q&A: How do I update my nominated officer?

31 March 2022
Licensing Q&A: How do I update my nominated officer?

A licensed labour hire provider’s nominated officer must be a natural person or organisation responsible for the day-to-day directing of the business.

Nominated officers are required to be reasonably available to the Labour Hire Authority (LHA) regarding the labour hire licence. We send nominated officers all vital correspondence relating to the provider’s licence as the first point of call, including information and due dates for annual fees, reports and licence renewals. As such, it is important that their details are correct in the LHLO portal at all times.

Queries about updating a provider’s nominated officer are fairly common in the Licensing team.

To update your nominated officer, you need to send a request to A member of our team will provide you with a form to complete and submit via return email.

The proposed nominated officer will then need to create their own LHLO account.

Once these steps have been taken, the LHA will send a notification to the proposed nominated officer’s LHLO account to complete the change request.

The Licensing team will undertake necessary enquiries and assessments – including assessing whether the proposed nominated officer meets the fit and proper person requirements – and if approved, the licence will be varied to reflect the new nominated officer.