• Reminders

If you have evidence that a business may not comply with its obligations in using or providing labour hire services, make a report to the Labour Hire Authority (LHA).

LHA wants to know if:

• labour hire workers are being mistreated, such as through underpayment or substandard housing
• unlawful arrangements are in place, such as sham contracting or deliberate avoidance of legal obligations
• a provider is operating without a licence
• a host business is using workers supplied by an unlicensed provider.

LHA frequently uses these reports to directly inform compliance activities and enforcement actions – including unannounced site visits, licensing action and prosecutions.

Reporting a problem to LHA

Anyone with a complaint, concern, or information about an issue with a currently operating labour hire business is encouraged to let LHA know via the Report a Problem tool.

You can report a business to LHA regardless of whether it:

• has never applied for a labour hire licence
• has recently applied for a new or renewed licence
• holds an active licence.

To support effective action by LHA:

• Provide detailed information and evidence where possible – such as payslips, photos, contracts and/or screenshots – to assist LHA to investigate.
• Keep the description of the issue objective – the who, what, where, when, how and why of what has occurred.
• Provide contact details – while it is not mandatory to provide your details, LHA is more likely to act if it is possible to clarify or gain further information if required.

Reporting unacceptable behaviour on Victorian Government construction projects

From 1 January 2026, public sector agencies, head contractors and subcontractors must take all reasonably practicable steps to ensure that workplaces connected with public construction projects in Victoria:

• are safe, respectful, inclusive and free from criminal and unlawful conduct
• comply with criminal and civil laws, including those related to occupational health and safety (OHS) and workplace relations
• proactively report – and where appropriate provide evidence of – criminal or unlawful conduct via the Construction Complaints Referral Service (CCRS).

The CCRS provides a centralised pathway for contractors, subcontractors, suppliers, workers and members of the public to report potential criminal or unlawful conduct on Victorian public construction projects.

This includes criminal behaviour, corrupt conduct, coercion, threats  and workplace health and safety non-compliance.

The policy applies to public construction projects where either procurement and tendering activities have commenced and/or contracts have been executed on or after 1 January 2026.

The policy also applies to existing projects that have commenced construction but not reached practical completion prior to the commencement date with a transition period for compliance up until 30 June 2026.

To make a report or find out more, visit the Victorian Government website.