Careers

LHA is committed to providing a great place to work that is safe, agile, collaborative and well governed. LHA are passionate about the employee journey from recruitment to onboarding, training, and professional development, ensuring a positive experience throughout. 

At LHA you will benefit from a truly flexible workplace, with:

• flexibility to work from the Bendigo or Melbourne CBD offices
• hybrid working, with flexibility to work from home and in your chosen office
• generous leave entitlements including 4 weeks annual leave, 15 days of personal leave, 20 weeks parental leave, cultural leave, purchased leave, training, volunteering and study leave
• the option to substitute a public holiday for a different day.

Our employees are recognised with:

• above Modern Award rates and annual salary increases governed by the Victorian Public Sector Enterprise Agreement
• learning and capability development opportunities, annual performance plans, public sector networking, along with mentored on-the-job learning and development
• career development opportunities including internal secondments,promotions and performance progression payments

To support your wellbeing, we provide:

• a dedicated People and Culture team who are passionate and committed to creating a positive and thriving work environment by aligning people strategies with business objectives and fostering a sense of belonging
• free, confidential and professional Employee Assistance Program for you and immediate family members to utilise for any work or personal issues that may be impacting on your general wellbeing
• free social club with activities for staff across both our offices
• access to individual workplace ergonomic assessments, employee education and ergonomics training completed by workplace physiotherapists who are specialised in workplace injury and prevention
• access to Employee Influenza Program where employees can make online bookings at either of the LHA offices to receive a Flu Vaccination by a registered Australian Health Practitioner at their own convienice

We know that diverse perspectives, experiences and skills make us stronger, and we thrive when everyone has a voice. By fostering an inclusive culture, we create a better workplace for our team and we are better able to maintain employee engagement to deliver our LHA vision.

We provide:

• Cultural and ceremonial leave
• Reproductive health leave
• Gender affirmation leave
• Inclusive, unbiased and diverse end-to-end recruitment and selection processes
• Flexible working for all employees

Our teams are empowered to share their voices, and employees are encouraged to join our employee led ally networks for LGBTIAQ+ and neurodivergent staff.

Our vision

That all labour hire workers in Victoria are protected from exploitation.

Our purpose

• To protect workers from being exploited by providers of labour hire services and hosts
• To improve the transparency and integrity of the labour hire industry

Our Values

• We are responsive. We are approachable and provide timely, useful and accurate information.
• We act with integrity. We have unbiased and honest interactions and use our powers responsibly.​​​​​​​
• We are impartial. We are fair and consistent in our application of the law, and consider all relevant facts and fair criteria on merit and without bias.​​​​​​​
• We are accountable. We fulfil our objectives in a clear, transparent and responsible way.
• We demonstrate leadership. We seek to have a positive influence and to empower others.​​​​​​​
• We are respectful. We respect our stakeholders, colleagues and ourselves.
• We respect human rights. We administer the law and deliver decisions, advice and policy that respect and support everyone’s human rights.

More information about LHA’s work is available in our Strategic Plan, along with our annual reports.

There’s a role for everyone at LHA, with our team made up of three core divisions.

Intelligence, Compliance and Enforcement Division

The Intelligence, Compliance and Enforcement Division is headed by the Director, Intelligence, Compliance and Enforcement. This Division comprises the Compliance and Enforcement Branch, the Complex Harms Branch and the Intelligence and Analytics Branch.

The Compliance and Enforcement and Complex Harms branches are jointly responsible for implementing the Compliance and Enforcement Program, which sets out LHA’s compliance and enforcement activities over a 12-month period. The program includes inquiring into and investigating non-compliance with the Act and relevant laws by labour hire providers and hosts, and implementing proactive programs designed to improve compliance in the industry.

The Intelligence and Analytics Branch provides intelligence and analytical support for LHA’s licensing, and compliance and enforcement work by collecting and analysing data and information received by LHA from members of the public and other sources such as other government agencies (for instance via our information sharing agreements). It also provides analytical support to the broader agency by extracting and evaluating own source data for strategic and operational needs.

Regulatory Operations Division

The Regulatory Operations Division is headed by the Director, Regulatory Operations. This Division comprises the Licensing and Enquiries Branch (comprising the Licensing Team and the Enquiries and Complaints Team), the Legal Branch, and the Communications and Engagement Branch.

The Licensing Team is responsible for administering the LHL Scheme. This includes receiving, assessing, and processing applications from labour hire providers for a licence, and recommending to the Commissioner whether to approve the licence application.

The Enquiries and Complaints Team handles the enquiries and complaints received by LHA from members of the public.

The Legal Branch provide in-house legal services to LHA, including legal advice and conducting legal proceedings to enforce the Act.

The Communications and Engagement Branch is responsible for LHA’s media and communications, and stakeholder engagement functions, including responding to requests from the media, LHA’s newsletters, the website and intranet, and LHA branding.

Corporate Services Division

The Corporate Services Division is overseen by the Chief Operating Officer and comprises the ICT Branch, the Finance Branch, the People and Culture Branch, and the Strategy and Governance Branch.

The ICT Branch manages LHA’s information, communications and technology infrastructure, providing a combination of bespoke and ‘off-the-shelf’ ICT solutions to meet LHA’s technical and telephony operational needs.

The Finance Branch is responsible for LHA’s financial matters, including the budget, purchases, credit cards, accounts payable and receivable, the internal financial management systems, and reimbursement of expenses.

The People and Culture Branch is responsible for all people resourcing related matters, including recruitment, onboarding, induction, performance development plans, training and capability professional development, pay and leave, flexible working arrangements and managing the employee assistance program and the promotion of a safe, diverse, inclusive strong culture to build and maintain employee’s engagement. The People and Culture Branch also plays a central role in managing LHA’s Culture Consultative Committee. The Strategy and Governance Branch facilitates LHA’s strategic and business plans and governance frameworks, coordinates government and risk management activities, supports the Audit and Risk Committee through a high-level secretariat function, coordinates Authority-wide internal audit activities, manages Freedom of Information (FOI) requests, and the register of delegations and works to ensure LHA is managed in a way that is accountable and transparent in accordance with its obligations as a Victorian Government agency.